Upcoming Events & Seminars

Learn 'How to Handle Office Conflict and Interpersonal Difficulties'

At last, a solution! This one day workshop can show you how you can handle office conflict and interpersonal difficulties and enjoy better working relationships!

Unresolved office conflict and interpersonal difficulties cost more than just emotional suffering in every business, it is extremely costly in time and money and often increases staff turnover.

Our friend Julie French has been helping people like you to communicate more effectively for over 10 years and has found people have the same challenges with office relationships time and time again…

Julie’s solution is to offer this Full One Day Programme on ‘How to Handle Office Conflict and Interpersonal Difficulties’ on the 12th November 2008 from 9.30am to 5pm at a venue in Staffordshire.

You will discover:

• What’s getting in the way for you!
• How to think like a ‘mediation expert’.
• How to handle your own emotions first.
• How to turn ‘battles’ into constructive conversations.
• How to recognise the difference between aggressive, submissive and assertive responses.
• How to overcome fear of conflict and confrontation.
• How to recognise when conflict is brewing and nip it in the bud!
• How to work through disagreements step by step and keep difficult conversation moving in a productive direction.
• Keywords and phrases that have the most impact for connection and co-operation.
• Mistakes to avoid when you are faced with conflict.
• What to do if someone gets abusive during interaction.
• How to assertively define and hold your own boundaries.

Here are some comments about this workshop:

"Julie was a very positive upbeat trainer. The course highlights how very simple words/phrases can completely change the meaning of a sentence and someone can easily misinterpret your meaning"
Tracey Hammond
Administrator
Moore Stephens

"It's been a very informative and practical workshop that has given me some great ideas and - more importantly - ways and possibilities to apply them in both my personal and professional life. Julie's approach is compassionate, professional, with absolute integrity and very effectively focused on helping everyone along to helpful and usable solutions. Thank you!"
Grace Marshall
Life Coach 

"A very positive and informative session, refreshing best practice and also adding new ideas and thought processes into dealing with difficult situations. An excellently pitched course that is a fantastic reference for new managers and old."
Andrew Eardley
MD
Prompt PC

Places are limited and offers are available on booking, so to find out more or to book your place email us on info@communicate4.co.uk or call us on 08443 577 222. 

Do you want to bring us in-house?

This seminar can be bought to your location and customised to meet your specific training needs.

We are also able to facilitate teams to handle and overcome unresolved conflict. All you need to do is email us on info@communicate4.co.uk or call us on 08443 577 222.

Email info@communicate4.co.uk to book your place now

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